Last updated: 2025-01-20

1. Introduction
Welcome to Sankem Enterprises (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at https://sankem.lk (together or individually “Service”) operated by Sankem Enterprises, which provides logistics, transportation, and related services.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages.
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy (“Agreements”). If you do not agree with these Agreements, please refrain from using our Service and contact us at info@sankem.lk for assistance.
These Terms apply to all visitors, clients, and users of our Service.

2. Communications
By using our Service, you agree to receive communications related to logistics updates, operational notifications, marketing, and promotional materials. You may opt out of non-essential communications by following the unsubscribe link or emailing us at info@sankem.lk.

3. Logistics Services and Terms
We offer logistics and transportation services, including the collection, shipping, and delivery of goods. By engaging our services, you agree to:
● Provide accurate and complete information about the items being transported.
● Comply with all applicable laws and regulations regarding shipping and logistics.
● Ensure goods are properly packaged and labeled according to our guidelines.

We reserve the right to refuse or cancel shipments if prohibited or hazardous items are involved or if shipment terms are violated.

4. Shipping Liability
While we strive to handle all shipments with the utmost care, the following terms govern our liability:
● We are not responsible for damage or loss caused by improper packaging provided by the sender.

● Liability for loss or damage is limited to the terms specified in individual shipping agreements or applicable laws.
● Insurance for valuable goods must be arranged separately if additional coverage is desired.

5. Prohibited Uses
You agree not to use our Service for any unlawful or prohibited purpose, including but not limited to:
● Shipping items that are illegal, hazardous, or restricted by local, national, or international laws.
● Falsifying shipment details or misrepresenting goods.
● Interfering with the proper functioning of our Service or engaging in fraudulent activities.

6. Content and Intellectual Property
All content, including text, images, and logos on our Service, is the property of Sankem
Enterprises or used with permission. You may not use, copy, modify, or distribute our content without explicit written consent.

7. Disclaimer of Warranty
Our Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no guarantees regarding the timeliness, reliability, or availability of our logistics services and disclaim any liability for delays or disruptions caused by unforeseen events or external factors.

8. Limitation of Liability
To the extent permitted by law, Sankem Enterprises shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our Service. Our maximum liability is limited to the value of the specific shipment or transaction, excluding consequential losses.

9. Termination
We reserve the right to suspend or terminate access to our Service without notice if you violate these Terms. You may discontinue using our Service at any time.

10. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes arising from these Terms or our Service shall be resolved under Sri Lankan jurisdiction.

11. Changes to Terms
We may revise these Terms from time to time. Continued use of our Service after changes become effective indicates your agreement to the updated Terms.

12. Contact Us
If you have any questions about these Terms, please contact us at info@sankem.lk.