Effective Date: 2025-01-20

1. Introduction
Sankem Enterprises (“we”, “us”, or “our”) operates https://sankem.lk/ (the “Service”). This Privacy Policy explains how we collect, use, and disclose information resulting from your use of our services, including sea freight, air freight, and inland transportation. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Our Terms and Conditions govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

2. Definitions
● Service: The https://sankem.lk/ website operated by Sankem Enterprises.
● Personal Data: Information about a living individual who can be identified from that data.
● Usage Data: Information collected automatically from the use of the Service.
● Cookies: Small files stored on your device (computer or mobile device).
● Data Controller: The entity determining the purposes and methods of processing Personal Data.
● Data Processors (or Service Providers): Entities processing data on behalf of the Data Controller.
● Data Subject: Any living individual whose Personal Data is processed.
● User: The individual using our Service.

3. Information Collection and Use
We collect several types of information to provide and improve our services.

Types of Data Collected

Personal Data

We may collect the following personally identifiable information:
● Email address
● First and last name
● Phone number
● Address, including country, city, and postal code
● Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing materials, and other relevant information. You can opt out by following the unsubscribe link.
Usage Data

We collect information about how the Service is accessed, including:
● IP address
● Browser type and version
● Pages visited, time spent, and usage patterns
● Device-specific information

Tracking Cookies Data
We use cookies to track activity and enhance user experience. Examples include:
● Session Cookies (to operate our Service)
● Preference Cookies (to remember settings)
● Security Cookies (for security purposes) Other Data
We may collect additional data, including age, gender, date of birth, passport details, and other information necessary for providing specialized services.

4. Use of Data
We use data to:
● Provide and maintain the Service
● Notify you of changes
● Allow participation in interactive features
● Provide customer support
● Analyze usage to improve the Service
● Prevent and address technical issues
● Fulfill contractual obligations
● Provide marketing and promotional materials (with consent)

5. Data Retention
We retain Personal Data only as long as necessary for service delivery and legal compliance. Usage Data may be retained for analysis and security enhancement.

6. Data Transfer
Your data, including Personal Data, may be transferred to computers located outside your jurisdiction. By submitting your information, you consent to such transfers. We ensure
adequate security measures for all data transfers.

7. Data Disclosure
We may disclose Personal Data:
● To comply with legal obligations
● During business transactions (mergers, acquisitions)
● To subsidiaries, affiliates, and third-party service providers
● With consent or to protect rights and safety

8. Data Security
While we strive to protect your data, no transmission method is 100% secure. We implement commercially reasonable security measures.

9. GDPR Data Protection Rights
If you are an EU/EEA resident, you have rights under GDPR, including:
● Accessing and correcting your data
● Objecting to data processing
● Requesting data deletion
● Data portability

10. CCPA Data Protection Rights
California residents have rights under the California Consumer Privacy Act, including:
● Requesting data disclosure and deletion
● Opting out of data sales (we do not sell Personal Data) Contact info@sankem.lk to exercise these rights.

11. Service Providers
We may use third-party companies to:
● Facilitate Service delivery
● Provide analytics
● Process payments
These parties are bound by confidentiality obligations.

12. Links to Other Sites
Our Service may contain links to external websites. We are not responsible for the privacy practices of those sites.

13. Changes to This Privacy Policy
We may update this policy as needed. Changes will be posted on this page with a new effective date.

Contact Us
For privacy-related inquiries, contact us at info@sankem.lk.